Cancellation
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of concluding the contract. To exercise your right of withdrawal, you must inform us (xPay Card Services GmbH, Stuntzstraße 16, 81677 Munich, customercare@xpay-cards.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, although it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired. You must then return the goods to us.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the delivery costs (except for any additional costs arising from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is the earlier. You shall send back or hand over the goods to Exceet Card AG (Edisonstraße 3, 85716 Unterschleißheim, Deutschland) without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Withdrawal Form Template
If you wish to withdraw from the contract, please fill out this form and send it back. To: xPay Card Services GmbH, Stuntzstraße 16, 81677 Munich, customercare@xpay-cards.com
- I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
