services
CONCIERGE SERVICE
Let us fulfill your wishes and support you in organizing your private and professional life. Your team of Lifestyle Managers is at your disposal for information and assistance around the clock at +49 89 998 298 614 or via xpay@concierge-mc.com.
Booking trips and hotels
Enjoy hassle-free booking of tailor-made dream vacations to beautiful destinations around the globe.
Restaurant booking
Get access to exclusive restaurants and world-class dining.
Personal shopper
Let expert personal shoppers help you buy gifts.
Consultation service for works of art
Be one step ahead and benefit from an exclusive art consulting service.
Sports activity booking
We arrange your sporting activities and memberships in exclusive sports clubs for you.
Night club reservation
Enjoy effortless reservations at bars, clubs and plenty of other nightlife establishments.
Airport Lounge Access
Travel at ease with access to hundreds of airport lounges worldwide and unique service. Register via https://www.loungekey.com/xpay-black and find a lounge at your next desired airport. Whether traveling for business, with friends or family, escape the hustle and bustle of the airport terminal and enjoy various amenities of an airport lounge. Whether it's spa treatments, a refreshing shower, a quiet place to work or a safe place for your kids. As a cardholder, you receive four free accesses to hundreds of airport lounges around the world each year, regardless of the airline or travel class booked. Each additional access or guest visit is charged an additional fee of 28€.
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Black INSURANCE PACKAGE
Enjoy comprehensive insurance coverage while traveling and in everyday life. Easy and reliable insurance claims handling is provided by some of the world's leading companies. Your contact person regarding all insurances is available at +49 89 998 298 619.
Emergency medical travel insurance
Whether unexpected illness or injury while traveling. Your insurance coverage can provide you with the most appropriate treatment.
Missed departure
Missed your connection or your departure due to failure scheduled public transport; or an accident to or breakdown of the vehicle? You can still start your vacation comfortablyYour insurance covers additional costs (e.g. for an overnight stay) for you, your partner and children to reach your destination.
Denial of boarding
Are you denied boarding due to overbooking? Then bridge the waiting time until the next departure after 4 hours with a meal or refreshments - your travel insurance can cover the costs.
Delayed departure
Your booked plane can't take off on time due to strike or industrial action, adverse weather conditions, mechanical breakdown or a technical fault occurring in the scheduled public transport? Relax - you can be covered for delayed departures after 4 hours.
Baggage delay
For emergency purchases of necessary replacement clothing and toiletrie costs associated with delayed baggage after 4 hours, you, your partner(s) and children can be covered on your trip.
Robbery of personal belongings
Protected even in the worst situations. Your insurance can cover the cost of replacing the stolen items in case of robbery.
Personal liability
During a trip you are protected against the actions or claims of a third party.
ATM robbery
Get your money back if the cash withdrawn from the ATM was stolen during an assult within 4 hours of the withdrawal whilst on a trip and reported to Police within 24 hours.
Emergency key service
If you lose the key to your home or car, your insurance can cover the cost of using an emergency keys service.
Event ticket cancellation
When canceling tickets to concert, theater, sporting or amusement park events, you have insurance for covered circumstances listed in the Terms and Conditions.
Baggage
If your baggage is lost, stolen or damaged on the trip, you are protected with baggage insurance.
Sports equipment
Your new sports equipment has been stolen? With your insurance, your valuable sports equipment is financially protected.
Travel accident
If you suffer a bodily injury, caused by an accident whilst travelling on public transport during a trip you have cover within your travel insurance.
Travel cancellation
You are not able to go on your trip unexpectedly due to unforeseen illness, injury? That is no problem with your travel cancellation insurance - all missed and non-refundable travel and accommodation costs as well as excursions, tours and activities could be financially covered.
